Ticket Information
All seats are reserved. Tickets etc. are to be purchased before boarding.
Passengers are requested to show their tickets on boarding. If you lose or forget your ticket, you are requested to repurchase it.
Click here for details of repurchasing.

One Way Ticket
Tickets go on sale at 10 am one month and one day before the boarding date.
[round-trip ticket]
(Effective period) 6 days: Up to 6 days from outward trip ride day.
(Sales date) Outward ticket : Tickets go on sale at 10 am one month and one day before the boarding date.
　　　　　 Return ticket : Tickets go on sale on the same day as the outward ticket.
Example) 【Boarding date: Outward Aug. 10, Return Aug. 15】 → 【Sales start date: July 9】
Please note that all seats may have been booked on the sales start date if you purchase a one way ticket because of this.
How to purchase a ticket
●Expressway Bus Net
・Vacancy check, reservation, and payment (by credit card) can be performed. You can select a seat if you make an online payment by credit card.
・After the Reservation, we can have you receive ticket at convenience store (Lawson, Seven-Eleven, Ministop).
Ticket issued by Family Mart from 6:00 on January 28, 2021 becomes electronic ticket.
We have you display electronic ticket from email to arrive after the payment completion at store, or customer that payment in Family Mart was chosen, please display electronic ticket from quic response cord listed in receipt issued at store.
※Electronic ticket cannot refund at motor carrier window.
We accept over refund reception desk WEB or telephone (0570-046-046) which WELLNET runs.
Refund costs desk work fee 500 yen (tax-excluded) other than refund fee separately ※We include suspension refund
・Suica Internet Payment is accepted.
※When you select to receive a ticket at a convenience store, and Suica Internet Payment, select "Convenience Store Payment, etc." after reservation.
・Shinjuku Expressway Bus Terminal
・JR Bus Kanto, Tokyo Station
※Ticket counters at JR Bus Tokyo Station and Shinjuku Expressway Bus Terminal accept various credit cards.
・Aizu Bus ticket counters
●Convenience Stores
・In Lawson, Ministop, you can purchase reduced fare tickets such as Hayauri other than normal ticket without prior Reservation directly.
●Telephone Reservation

※In the case of receipt, please claim to be "Convenience Store payment" at convenience store (Lawson, Ministop).
Ticket issued by Family Mart from 6:00 on January 28, 2021 becomes electronic ticket.
Electronic ticket with becoming in the case of Telephone Reservation in Family Mart as cannot pay, please be careful.

Time Limit to Receive Ticket

Time Limit to Receive Ticket

Deadline for ticket purchase of ride daily allowance Sun

Contact

Ticket Refund, Reservation Change

Refund handling fees are shown in the table below.

・Contact JR Bus Ticket Counter for refund. Some types of tickets may not be refunded.
・"Web ticket (paid by credit card)" via. the Expressway Bus Net can be refunded up to two hours before the departure time by taking necessary steps on PC or mobile phone. After two hours before the departure time, directly contact the ticket counter for any refunds.
・Tickets purchased through convenience stores can be refunded over the phone. (This refunding service is performed by WELLNET.)
Refund request over the phone　0570-046-046
Desk work fee 500 yen (tax-excluded) is necessary for the use of this service other than refund fee separately. Postage charges for sending tickets shall be borne by the customer.

Reservation Change

・Reservation can be changed without handling fee only once if it is requested before use and within the valid time (if you come to the bus ticket counter before departure of the bus.) Please note any tickets after departure cannot be refunded. For the second change, please buy a new ticket after refund. At that time, refund handling fee is required.
・Tickets paid by credit card via. the Expressway Bus Net can be changed up to two hours before the departure time by taking necessary steps on PC or mobile phone. (No handling fee is required for changes up to 3 times.)
※"Hayauri," "Tokutokuwari" and other discount tickets cannot be changed at ticket counters. For any changes, they have to be refunded and repurchased.

・High Decker 4-Row Seats
※Vehicle type may vary depending on the operator.

There is a free parking lot by "Aizu APIO." Reservation required: 0242-22-5560)
Dos and don'ts
・Inform the date of use, your name and car number at the time of reservation.
・Always inform changes in reservation if any.
・Parked cars are managed. Please park your car within the lines.

Passengers of Expressway Bus "Yumekaido Aizu Liner" will get a 10% discount on basic charge at "Eki Rent a Car."
※For the buses departing from Tokyo/Shinjuku Expressway Bus Terminal only
1）Reservation is available at Eki Rent a Car Reservation Center (0088-252-555 Mon - Fri 9 am - 6 pm/Sat, Sun, Holi 10 am - 5 pm/Dec 29 - Jan 3 Closed * IP phones are not connected), Eki Rent a Car Inawashiro Eigyōsho (0242-63-0285 8:30 am - 6 pm), or Aizu Wakamatsu Eigyōsho (024-24-5171 8 am - 7 pm.) At the time of reservation, mention you need to reserve "Bus & Rent a Car."
2) When you drop off the bus, get a discount ticket from the bus driver and show it to the rent a car shop.
■If you transfer from the Expressway Bus, "Yumekaido Aizu Liner" to a local Aizu bus, a 50% transfer discount is applied to the local bus fare.
○When you transfer from the Expressway Bus to a local bus
Inform the driver of it when you get off "Yumekaido Aizu Liner." You will get a "transfer ticket."
○When you transfer from a local bus to the Expressway Bus
Show the Expressway Bus ticket to the local bus driver when you get on the local bus and pay the fare.
※The transfer discount will not be applied to the Web ticket which is shown on the mobile phone.
※The transfer discount will not be applied when a local bus or Expressway Bus to which you are transferring is not operating at the arrival.
※The transfer discount will only be applied to Aizu local buses which stop at the drop-off stops of Expressway Bus. However, it is not applied to "Haikara-san" or "Akabei" tour buses, other expressway buses and scheduled tourist buses.
※Half price for children. Rounded up to the nearest JPY 10.
※The discount will not be applied to passengers with disabilities.
■Passengers of Expressway Bus "Yumekaido Aizu Liner"will get a JPY 500 discount on Aizu taxi fares. (※Reserve the taxi by the previous day.)
○When we transfer from Expressway Bus to Aizu taxi ("Shiokawa Green Plaza" except the "Kitakata Eigyōsho" use)
Inform the driver of it when you get off "Yumekaido Aizu Liner." You will get a "boarding certificate." When getting off the taxi, show the certificate and pay the amount deducting JPY 500 from the total taxi fare.
○When we transfer from Aizu taxi to Expressway Bus ("Shiokawa Green Plaza" except the "Kitakata Eigyōsho" use)
When you get off the taxi, show the Expressway Bus ticket to the driver and pay the fare minus JPY 500 in cash.
※The transfer discount will not be applied to the Web ticket which is shown on the mobile phone.