December 26, 2020 revision
Under the influence of new coronavirus, a lot of suspension occur.
Current service, suspension situation, please identify "service, the suspension situation of each Expressway Bus line" publishing in top page.
| Bus name & No. | |||
| Distance in kilometers (km) From Tokyo | Distance in kilometers (km) From Shinjuku | Bus stop / Operation dates note | |
| 0 | Tōkyō Station Yaesu South Exit | ○ | |
| 0 | Shinjuku Expressway Bus Terminal | ○ | |
| 10 | Nerima Station | ○ | |
| Kamisato SA | (break) | ||
| 124 | Shibukawa Station | ● | |
| 130 | Ikaho-Onsen | ● | |
| 131 | Ikaho Stone Step Street | ● | |
| 142 |  Azuma Shisho | ● | |
| 148 | Nakanojo Station | ● | |
| 151 | Gumna-Haramachi Station | ● | |
| 172 | Naganoharakusatsuguchi | ● | |
| 173 | In front of JR Bus Naganohara Branch | ● | |
| 199 | 185 | Kusatsu-Onsen Bus Terminal | ● |
| Facilities | |||
※Women-only seat by ride Sun, ride service of setting there may not be
Description of symbols ○Boarding stop / ●Drop-off stop / Free parking available
Click bus stop name to view the map.
| Bus name & No. | |||
| Distance in kilometers (km) From Tokyo | Distance in kilometers (km) From Shinjuku | Bus stop / Operation dates note | |
| 199 | 185 | Kusatsu-Onsen Bus Terminal | ○ |
| 173 | In front of JR Bus Naganohara Branch | ○ | |
| 172 | Naganoharakusatsuguchi | ○ | |
| 151 | Gumna-Haramachi Station | ○ | |
| 148 | Nakanojo Station | ○ | |
| 142 | Azuma Shisho | ○ | |
| 131 | Ikaho Stone Step Street | ○ | |
| 130 | Ikaho-Onsen | ○ | |
| 124 | Shibukawa Station | ○ | |
| Kamisato SA | (break) | ||
| 10 | Nerima Station | ● | |
| Nakanosakaue | ● | ||
| 0 | Shinjuku Expressway Bus Terminal | ● | |
| 0 | Tōkyō Station Nihombashi Exit | ● | |
| Facilities | |||
※Women-only seat by ride Sun, ride service of setting there may not be
Description of symbols ○Boarding stop / ●Drop-off stop / Free parking available
Click bus stop name to view the map.
Unit (Japanese yen)
| Section | Normal Fares | Hayauri 0 | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| tsujoki | Busy season | The most busy season | All year | ||||||||||||
| Tokyo Station Shinjuku Expressway Bus Terminal Shinjuku Station New South Exit Nakanosakaue Nerima Station |
Shibukawa Station | 2,300 (2,190) | 2,350 (2,230) | 2,550 (2,420) | 1,960 (1,860) | ||||||||||
| Ikaho-Onsen, Ikaho Stone Step Street Azuma Shisho | 2,620 (2,490) | 2,650 (2,520) | 2,850 (2,710) | 2,270 (2,160) | |||||||||||
| Nakanojo Station/Gumna-Haramachi Station | 2,720 (2,580) | 2,750 (2,610) | 2,950 (2,800) | 2,380 (2,260) | |||||||||||
| In front of Naganoharakusatsuguchi, JR Bus Naganohara Branch | 3,030 (2,880) | 3,050 (2,900) | 3,250 (3,090) | 2,490 (2,370) | |||||||||||
| Kusatu-Onsen BT | 3,510 (3,330) | 3,600 (3,420) | 3,800 (3,610) | 3,060 (2,910) | |||||||||||
| Ikaho-Onsen, Ikaho Stone Step Street | Kusatu-Onsen BT | 1,050 | － | ||||||||||||
Ticket Information
All seats are reserved. Tickets etc. are to be purchased before boarding.
Passengers are requested to show their tickets on boarding. If you lose or forget your ticket, you are requested to repurchase it.
Click here for details of repurchasing.
Ticket Sales
Tickets go on sale at 10 am one month and one day before the boarding date.
How to purchase a ticket
●Expressway Bus Net
・Vacancy check, reservation, and payment (by credit card) can be performed. You can select a seat if you make an online payment by credit card.
・After the Reservation, we can have you receive ticket at convenience store (Lawson, Seven-Eleven, Ministop).
Ticket issued by Family Mart from 6:00 on January 28, 2021 becomes electronic ticket.
We have you display electronic ticket from email to arrive after the payment completion at store, or customer that payment in Family Mart was chosen, please display electronic ticket from quic response cord listed in receipt issued at store.
※Electronic ticket cannot refund at motor carrier window.
We accept over refund reception desk WEB or telephone (0570-046-046) which WELLNET runs.
Refund costs desk work fee 500 yen (tax-excluded) other than refund fee separately ※We include suspension refund
・Suica Internet Payment is accepted.
※When you select to receive a ticket at a convenience store, and Suica Internet Payment, select "Convenience Store Payment, etc." after reservation.
●Ticket Counters
・Shinjuku Expressway Bus Terminal
・JR Bus Kanto, Tokyo Station, Naganohara Office
※Ticket counters at JR Bus Tokyo Station and Shinjuku Expressway Bus Terminal accept various credit cards.
・Toyota rent-a-car Shibukawa station square store
※Shibukawa Station ticket office moved from Thursday, September 13.
・Kusatsu-Onsen Bus Terminal
・JA Agatsuma Ryoko Center
●Convenience Stores
・In Lawson, Ministop, you can purchase reduced fare tickets such as Hayauri other than normal ticket without prior Reservation directly.
●Telephone Reservation
| JR Bus Kanto | 0570-048905 (10:00-18:00) |
※In the case of receipt, please claim to be "Convenience Store payment" at convenience store (Lawson, Ministop).
Ticket issued by Family Mart from 6:00 on January 28, 2021 becomes electronic ticket.
Electronic ticket with becoming in the case of Telephone Reservation in Family Mart as cannot pay, please be careful.
Time Limit to Receive Ticket
Time Limit to Receive Ticket
| Reservation Date | Up to 3 days before the boarding date | Up to the previous day of boarding date | Up to the boarding date |
|---|---|---|---|
| Time Limit | Within 3 days including the reservation date | Boarding stop Up to 60 min. before departure | No reservation possible |
Deadline for ticket purchase of ride daily allowance Sun
| The purchase point | Ticket counter | Expressway Bus Net | Convenience Stores |
|---|---|---|---|
| Purchase deadline | Departure time | Boarding stop Departure time | Bus stop for the first bus Up to 60 min. before departure |
Contact
| JR Bus Kanto, Expressway Bus Information Center | 0570-048905 (when 10:00-20:00 is still only inquiry of lost article after 18:00, it becomes.) |
※For operation and lost properties, contact the operator. | |
| JR Bus Kanto, Naganohara Office | 0279-82-2028 (10:00-17:00) |
Ticket Refund, Reservation Change
Refund handling fees are shown in the table below.
| Ticket type | Refund request date | Refund handling fee |
|---|---|---|
| Normal Fares | Up to the departure time | 100 yen (110 yen close for 1/1 handling) |
| Hayauri |
・Contact JR Bus Ticket Counter for refund. Some types of tickets may not be refunded.
・"Web tickets (paid by a credit card)" via. the Expressway Bus Net can be refunded up to ten minutes before the departure by taking necessary steps on PC or mobile phone. After that, directly contact a ticket counter for any refunds.
・Tickets purchased through convenience stores can be refunded over the phone. (This refunding service is performed by WELLNET.)
Refund request over the phone 0570-046-046
Desk work fee 500 yen (tax-excluded) is necessary for the use of this service other than refund fee separately. Postage charges for sending tickets shall be borne by the customer.
Reservation Change
| Ticket type | Ticket counter | Website |
|---|---|---|
| Normal Fares | Once | Three times |
| Hayauri | X |
・Reservation can be changed without handling fee only once if it is requested before use and within the valid time (if you come to the bus ticket counter before departure of the bus.) Please note any tickets after departure cannot be refunded. For the second change, please buy a new ticket after refund. At that time, refund handling fee is required.
・Tickets paid by a credit card via. the Expressway Bus Net can be changed up to ten minutes before departure by taking necessary steps on PC or mobile phone. (No handling fee is required for changes up to 3 times.)
※"Hayauri," "Tokutokuwari" and other discount tickets cannot be changed at ticket counters. For any changes, they have to be refunded and repurchased.
・High Decker 4-Row Seats
※Vehicle types may be different.
○Free Wi-Fi, outlet or Universal Serial Bus port is available.
・Passengers of Expressway Bus "Joshu Yumeguri-go" will get a 10% discount on basic charge at "Eki Rent a Car." ※For buses departing Shinjunku only
1）Reservation is available at Eki Rent a Car Reservation Center (0088-252-555 Mon - Fri 9 am - 6 pm/Sat, Sun & Holi 10 am - 5 pm/Dec 29 - Jan 3 Closed * IP phones are not connected), Eki Rent a Car Shibukawa Eigyōsho (0279-23-5581 8:30 am - 5 pm,) Naganohara-Kusatsuguchi Eigyōsho (0279-82-4122 8 am - 7 pm,) or Kusatsu-Onsen Eigyōsho (0279-88-2704 8 am - 6 pm.) At the time of reservation, mention you need to reserve "Bus & Rent a Car."
2) When you drop off the Expressway Bus, or at the time of break, get a discount ticket from the bus driver and show it to the rent a car shop.
・To use the parking lot at the Gumna-Haramachi Station, get a ticket at the JA Agatsuma Ryoko Center and tell them you are parking there. You will get a "parking ticket."
