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Seat mapExpressway Bus Netsuica

October 1, 2015 revision

To Hakone
To Tokyo
TimetableDescentThe up
Fare table top
Bus name & No.1357911 Distance in kilometers
(km)Bus stop / Operation dates note 0Tōkyō Station Yaesu South Exit6508201040114012401410 99Tomei Gotemba8159451205130514051535 101Gotemba Station (Otome Exit)8209501210131014101540 108Otome Tōge83410041224132414241554 111Kintoki Tozanguchi83910091229132914291559 112Hakone Garasunomori Museum||10111231|||||| 112Hakone Sengoku Annaijo84010141234133014301600 112Senkyōrō84210161236133214321602 113Sengoku Kōgen84510191239133514351605 115Palace Hotel Hakone 85010241244134014401610 117Hakone Tōgendai85510291249134514451615

Description of symbols ○Boarding stop / ●There is getting off bus stop / toll parking lot

Click bus stop name to view the map.

▲Outbound timetable TOP

<up Tokyo area> (all day)

Bus name & No.24681012
Distance in kilometers
Bus stop / Operation dates note
117Hakone Tōgendai104012401440154016401740
115Palace Hotel Hakone 104212421442154216421742
113Sengoku Kōgen104612461446154616461746
112Hakone Sengoku Annaijo105012501450155016501750
112Hakone Garasunomori Museum||||14531553||||
111Kintoki Tozanguchi105112511455155516511751
108Otome Tōge105612561500160016561756
101Gotemba Station (Otome Exit)111513151519161917151815
99Tomei Gotemba112013201524162417201820
Kasumigaseki Station124914491653175318491949
0Tōkyō Station Nihombashi Exit130015001704180419002000

Description of symbols ○Boarding stop / ●There is getting off bus stop / toll parking lot

Click bus stop name to view the map.

▲Upbound timetable TOP


Unit (Japanese yen)

SectionOne wayHayauri 1
Tokyo Station, Kasumigaseki Station Tomei Gotemba1,580
Gotemba Station1,650
Otome Tōge1,960
Kintoki Tozanguchi, Hakone Garasunomori Museum ・
Hakone Sengoku Annaijo, Senkyōrō, Sengoku Kōgen
Palace Hotel Hakone , Hakone Tōgendai2,160
Hayauri 1...Purchase (Pay for) the ticket up to the previous day of boarding date.

※() ( ) shows the fare when purchased through Expressway Bus Net.
※Half price for children (rounded up to the nearest JPY 10)
※A limited number of seats are available for Hayauri.
※To get a Hayauri ticket through Expressway Bus Net, always select "Hayauri X/JPY--."
※Club is 10% Discount from single fare on holiday of Adult. The tickets are only available at ticket counters.

Transit> to <Tokyu Denentoshi Line
Expressway Bus transfers to Tokyu Den-en-toshi Line (only to inbound buses) in Shutoko Yoga PA.
Please purchase a transfer ticket from Yoga Station to Shibuya Station (JPY 100 for adult only) from the driver.
※When Yoga PA cannot penetrate from the left gate of ① Metropolitan expressway Yoga tollgate or when they are judged when it is congestion, and ② Yoga PA facility cannot find security, they, please note that it should be the passage.

The purchase (inquiry) of ticket

Ticket Information
All seats are reserved. Tickets etc. are to be purchased before boarding.
Passengers are requested to show their tickets on boarding. If you lose or forget your ticket, you are requested to repurchase it.
Click here for details of repurchasing.

Ticket Sales
Tickets go on sale at 10 am one month and one day before the boarding date.
●Ticket Counters
JR Bus Kanto, Tokyo Station
JR Bus Tokyo Station Office accepts various credit cards.
Odakyu Hakone Highway Bus
Odakyu Hakone Expressway Bus Gotemba Office, Hakone mountain climbing car for hire Gotemba Office (Gotemba Station Hakone Otome Exit), the Sengoku information desk, the Shangri-la stand information desk
●Convenience Stores
In Lawson, Circle K Sunkus, Ministop, you can purchase reduced fare ticket other than normal ticket without prior Reservation directly.

●Vacancy Check, Reservation, Payment
Expressway Bus Net
・Vacancy check, reservation, and payment (by credit card) can be performed. You can select a seat if you make an online payment by credit card.
・After the online reservation, you can received the ticket at a convenience store (Lawson, Family Mart, Circle K Sunkus, Seven-Eleven, Ministop.)
・Suica Internet Payment is accepted.
※When you select to receive a ticket at a convenience store, and Suica Internet Payment, select "Convenience Store Payment, etc." after reservation.
●Telephone Reservation

JR Bus Kanto 03-3844-0495 (from 10:00 to 18:00)
Odakyu Hakone Highway Bus 03-3427-3160 (from 10:00 to 18:00)

Time Limit to Receive Ticket

Time Limit to Receive Ticket

Reservation DateUp to 3 days before the boarding dateUp to the previous day of boarding dateUp to the boarding date
Time LimitWithin 3 days
including the reservation date
Boarding stop
Up to 60 min. before departure
No reservation possible

Deadline for ticket purchase of ride daily allowance Sun

Purchase pointTicket counterExpressway Bus NetConvenience Stores
Purchase deadlineDeparture timeBoarding stop
Departure time
Bus stop for the first bus
Up to 60 min. before departure


JR Bus Kanto, Expressway Bus Information Center 03-3844-1950 (from 10:00 to 22:00)
Odakyu Hakone Highway Bus 03-3427-3160 (from 10:00 to 18:00)

※For operation and lost properties, contact the operator.

JR Bus Kanto, Tokyo Office 03-5690-2711 (from 9:30 to 18:00)
Odakyu Hakone Highway Bus 03-3427-3160 (from 10:00 to 18:00)

Ticket Refund, Reservation Change

Refund handling fees are shown in the table below.

Ticket typeRefund request dateRefund handling fee
One wayUp to the departure time100 yen

・We accept refund at window of each motor carrier. Some types of tickets may not be refunded.
・"Web tickets (paid by a credit card)" via. the Expressway Bus Net can be refunded up to ten minutes before the departure by taking necessary steps on PC or mobile phone. After that, directly contact a ticket counter for any refunds.
・Tickets purchased through convenience stores can be refunded over the phone. (This refunding service is performed by WELLNET.)
Refund request over the phone 0570-046-046
Administration fee of JPY 540 in addition to the refund handling fee is required. Postage charges for sending tickets shall be borne by the customer.

Reservation Change

Ticket typeTicket counterWebsite
One wayOnceThree times

・Reservation can be changed without handling fee only once if it is requested before use and within the valid time (if you come to the bus ticket counter before departure of the bus.) Please note any tickets after departure cannot be refunded. For the second change, please buy a new ticket after refund. At that time, refund handling fee is required.
・Tickets paid by a credit card via. the Expressway Bus Net can be changed up to ten minutes before departure by taking necessary steps on PC or mobile phone. (No handling fee is required for changes up to 3 times.)

Use vehicle

・High Decker 4-Row Seats
※Vehicle type may vary depending on the operator.