December 1, 2017 revision
| Bus name & No. | 1 | 3 | 5 | 7 | 9 | 11 | 13 | 15 | |||||
| Distance in kilometers (km) From Tokyo | Distance in kilometers (km) From Shinjuku | Bus stop / Operation dates note | |||||||||||
| 0 | Tōkyō Station Yaesu South Exit | ○ | 830 | 900 | 930 | 1030 | |||||||
| 0 | Shinjuku Expressway Bus Terminal | ○ | 815 | || | || | 855 | || | 935 | 1005 | || | |||
| 101 | 99 | Gotemba Premium Outlet | ● | 950 | 955 | 1025 | 1030 | 1055 | 1110 | 1140 | 1155 | ||
Description of symbols ○Boarding stop / ●Drop-off stop
Click bus stop name to view the map.
| Bus name & No. | 2 | 4 | 6 | 8 | 10 | 12 | 94 | 14 | 16 | ||||
| Distance in kilometers (km) From Tokyo | Distance in kilometers (km) From Shinjuku | Bus stop / Operation dates note | ◆ | ||||||||||
| 101 | 99 | Gotemba Premium Outlet | ○ | 1500 | 1600 | 1630 | 1700 | 1730 | 1800 | 1830 | 1900 | 2000 | |
| 13 | Ikejiri-Ōhashi | ● | || | 1715 | || | 1815 | || | 1915 | || | 2015 | 2115 | ||
| 0 | Shinjuku Expressway Bus Terminal | ● | || | 1745 | || | 1845 | || | 1945 | || | 2045 | 2145 | ||
| 3 | Kasumigaseki Station | ● | 1629 | || | 1759 | || | 1859 | || | 1959 | || | || | ||
| 0 | Tōkyō Station Nihombashi Exit | ● | 1640 | 1815 | 1810 | 1915 | 1910 | 2015 | 2010 | 2115 | 2215 | ||
◆Saturdays and holidays and 6/1, 6/4 - 6/8 driving
Description of symbols ○Boarding stop / ●Drop-off stop
Click bus stop name to view the map.
Unit (Japanese yen)
| Section | One way | Return (limit on that day effectively) | |||
|---|---|---|---|---|---|
| Tokyo Station, Shinjuku Expressway Bus Terminal | Gotemba premium outlet | 1,650 (1,570) | 2,880 (2,740) |
||
Ticket Information
All seats are reserved. Tickets etc. are to be purchased before boarding.
Passengers are requested to show their tickets on boarding. If you lose or forget your ticket, you are requested to repurchase it.
Click here for details of repurchasing.
Ticket Sales
Tickets go on sale at 10 am one month and one day before the boarding date.
How to purchase a ticket
●Expressway Bus Net
・Vacancy check, reservation, and payment (by credit card) can be performed. You can select a seat if you make an online payment by credit card.
・After the Reservation, we can have you receive ticket at convenience store (Lawson, Family Mart, Circle K Sunkus, Ministop, Seven-Eleven).
・Suica Internet Payment is accepted.
※When you select to receive a ticket at a convenience store, and Suica Internet Payment, select "Convenience Store Payment, etc." after reservation.
●Ticket Counters
・Shinjuku Expressway Bus Terminal
・JR Bus Kanto, Tokyo Station
※Ticket counters at JR Bus Tokyo Station and Shinjuku Expressway Bus Terminal accept various credit cards.
・Premium outlet, waist information
●Convenience Stores
・At Lawson, Circle K Sunkus and Ministop, you can directly purchase regular and discount tickets including Hayauri without prior reservation.
●Telephone Reservation
| JR Bus Kanto | 03-3844-0495 (from 10:00 to 18:00) |
※If you wish to receive ticket at a convenience store (Lawson, Family Mart, Circle K Sunkus, Ministop), specify the "Convenience Store Payment."
Time Limit to Receive Ticket
Time Limit to Receive Ticket
| Reservation Date | Up to 3 days before the boarding date | Up to the previous day of boarding date | Up to the boarding date |
|---|---|---|---|
| Time Limit | Within 3 days including the reservation date | Boarding stop Up to 60 min. before departure | No reservation possible |
Deadline for ticket purchase of ride daily allowance Sun
| Purchase point | Ticket counter | Expressway Bus Net | Convenience Stores |
|---|---|---|---|
| Purchase deadline | Departure time | Boarding stop Departure time | Bus stop for the first bus Up to 60 min. before departure |
Contact
| JR Bus Kanto, Expressway Bus Information Center | 03-3844-1950 (from 10:00 to 22:00) |
※For operation and lost properties, contact the operator. |
|
| JR Bus Kanto, Tokyo Office | 03-5690-2711 (from 9:30 to 18:00) |
Ticket Refund, Reservation Change
Refund handling fees are shown in the table below.
| Ticket type | Refund request date | Refund handling fee |
|---|---|---|
| One way | Up to the departure time | 100 yen |
| Return | ||
| Hayauri |
・Contact JR Bus Ticket Counter for refund. Some types of tickets may not be refunded.
・"Web tickets (paid by a credit card)" via. the Expressway Bus Net can be refunded up to ten minutes before the departure by taking necessary steps on PC or mobile phone. After that, directly contact a ticket counter for any refunds.
・Tickets purchased through convenience stores can be refunded over the phone. (This refunding service is performed by WELLNET.)
Refund request over the phone 0570-046-046
Administration fee of JPY 540 in addition to the refund handling fee is required. Postage charges for sending tickets shall be borne by the customer.
Reservation Change
| Ticket type | Ticket counter | Website |
|---|---|---|
| One way | Once | Three times |
| Return | ||
| Hayauri | X |
・Reservation can be changed without handling fee only once if it is requested before use and within the valid time (if you come to the bus ticket counter before departure of the bus.) Please note any tickets after departure cannot be refunded. For the second change, please buy a new ticket after refund. At that time, refund handling fee is required.
・Tickets paid by a credit card via. the Expressway Bus Net can be changed up to ten minutes before departure by taking necessary steps on PC or mobile phone. (No handling fee is required for changes up to 3 times.)
※"Hayauri," "Tokutokuwari" and other discount tickets cannot be changed at ticket counters. For any changes, they have to be refunded and repurchased.
・High Decker 4-Row Seats
※Vehicle type may vary depending on the operator.
You will get coupon tickets for the outlet on a bus.
