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December 1, 2017 revision

To Gotemba Premium Outlet
To Tokyo/Shinjuku
TimetableDescentThe up
Fare table top
Route Map

Timetable from December 1, 2018 is this

<descent Gotemba area> (all day)

Bus name & No.13579111315
Distance in kilometers
From Tokyo
Distance in kilometers
From Shinjuku
Bus stop / Operation dates note
0Tōkyō Station Yaesu South Exit8309009301030
0Shinjuku Expressway Bus Terminal815||||855||9351005||
Premium Outlet

Description of symbols ○Boarding stop / ●Drop-off stop

Click bus stop name to view the map.

<up Shinjuku, Tokyo area> (all day)

Bus name & No.24681012941416
Distance in kilometers
From Tokyo
Distance in kilometers
From Shinjuku
Bus stop / Operation dates note
Premium Outlet
0Shinjuku Expressway Bus Terminal||1745||1845||1945||20452145
3Kasumigaseki Station1629||1759||1859||1959||||
0Tōkyō Station Nihombashi Exit164018151810191519102015201021152215

◆Operating on Sat. Sun. Holi.

Description of symbols ○Boarding stop / ●Drop-off stop

Click bus stop name to view the map.


Unit (Japanese yen)

SectionOne wayReturn
(limit on that day effectively)
Tokyo Station, Shinjuku Expressway Bus Terminal Gotemba premium outlet1,650
※Half price for children (rounded up to the nearest JPY 10)
※() ( ) shows the fare when purchased through Expressway Bus Net.
※Change, refund of tickets in Gotemba premium outlet is not possible. Accept fujoshomei after proposal to Bus crew.
(WEB ride vote is available for change, refund from Expressway Bus net site in you until ten minutes before the departure time)

Transit> to <Tokyu Denentoshi Line
Expressway Bus transfers to Tokyu Den-en-toshi Line (only to inbound buses) in Shutoko Yoga PA.
Please purchase a transfer ticket from Yoga Station to Shibuya Station (JPY 100 for adult only) from the driver.
※Buses stop at Yoga PA only when electric bulletin boards around Kohoku PA on inbound line on Tomei Expressway show it takes longer than hour from Yoga to Kasumigaseki Station, the bus may enter from the left gate in Yoga tollgate and Yoga PA is not congested.

The purchase (inquiry) of ticket 

Ticket Information
All seats are reserved. Tickets etc. are to be purchased before boarding.
Passengers are requested to show their tickets on boarding. If you lose or forget your ticket, you are requested to repurchase it.
Click here for details of repurchasing.

Ticket Sales
Tickets go on sale at 10 am one month and one day before the boarding date.
How to purchase a ticket
Expressway Bus Net
・Vacancy check, reservation, and payment (by credit card) can be performed. You can select a seat if you make an online payment by credit card.
・After the Reservation, we can have you receive ticket at convenience store (Lawson, Family Mart, Circle K Sunkus, Ministop, Seven-Eleven).
・Suica Internet Payment is accepted.
※When you select to receive a ticket at a convenience store, and Suica Internet Payment, select "Convenience Store Payment, etc." after reservation.
●Ticket Counters
・Shinjuku Expressway Bus Terminal
・JR Bus Kanto, Tokyo Station
※Ticket counters at JR Bus Tokyo Station and Shinjuku Expressway Bus Terminal accept various credit cards.
・Premium outlet, waist information
●Convenience Stores
・At Lawson, Circle K Sunkus and Ministop, you can directly purchase regular and discount tickets including Hayauri without prior reservation.
●Telephone Reservation

JR Bus Kanto 03-3844-0495 (from 10:00 to 18:00)

※If you wish to receive ticket at a convenience store (Lawson, Family Mart, Circle K Sunkus, Ministop), specify the "Convenience Store Payment."

Time Limit to Receive Ticket

Time Limit to Receive Ticket

Reservation DateUp to 3 days before the boarding dateUp to the previous day of boarding dateUp to the boarding date
Time LimitWithin 3 days
including the reservation date
Boarding stop
Up to 60 min. before departure
No reservation possible

Deadline for ticket purchase of ride daily allowance Sun

Purchase pointTicket counterExpressway Bus NetConvenience Stores
Purchase deadlineDeparture timeBoarding stop
Departure time
Bus stop for the first bus
Up to 60 min. before departure


JR Bus Kanto, Expressway Bus Information Center 03-3844-1950 (from 10:00 to 22:00)

※For operation and lost properties, contact the operator.

JR Bus Kanto, Tokyo Office 03-5690-2711 (from 9:30 to 18:00)

Ticket Refund, Reservation Change

Refund handling fees are shown in the table below.

Ticket typeRefund request dateRefund handling fee
One wayUp to the departure time100 yen

・Contact JR Bus Ticket Counter for refund. Some types of tickets may not be refunded.
・"Web tickets (paid by a credit card)" via. the Expressway Bus Net can be refunded up to ten minutes before the departure by taking necessary steps on PC or mobile phone. After that, directly contact a ticket counter for any refunds.
・Tickets purchased through convenience stores can be refunded over the phone. (This refunding service is performed by WELLNET.)
Refund request over the phone 0570-046-046
Administration fee of JPY 540 in addition to the refund handling fee is required. Postage charges for sending tickets shall be borne by the customer.

Reservation Change

Ticket typeTicket counterWebsite
One wayOnceThree times

・Reservation can be changed without handling fee only once if it is requested before use and within the valid time (if you come to the bus ticket counter before departure of the bus.) Please note any tickets after departure cannot be refunded. For the second change, please buy a new ticket after refund. At that time, refund handling fee is required.
・Tickets paid by a credit card via. the Expressway Bus Net can be changed up to ten minutes before departure by taking necessary steps on PC or mobile phone. (No handling fee is required for changes up to 3 times.)
※"Hayauri," "Tokutokuwari" and other discount tickets cannot be changed at ticket counters. For any changes, they have to be refunded and repurchased.

Use vehicle 

・High Decker 4-Row Seats
※Vehicle type may vary depending on the operator.

Discount information 

You will get coupon tickets for the outlet on a bus.