July 15, 2016 revision
Under the influence of new coronavirus, a lot of suspension occur.
Current service, suspension situation, please identify "service, the suspension situation of each Expressway Bus line" publishing in top page.
| Bus name & No. | ||
| Distance in kilometers (km) | Bus stop / Operation dates note | |
| 0 |  Komoro Station | ○ |
| 8 | Sakudaira Station (Polygonaceae mouth) | ○ |
| 28 | Tobu Yunomaru | ○ |
| 40 | Ueda Station (Chengkou) | ○ |
| 53 | Chikumagawa Sakaki | ○ |
| 81 | Nagano Station (Metropolitan Nagano) | ○ |
| Matsuyo PA | (break) | |
| Ogurogawa PA | (change) | |
| Taga SA | (break) | |
| 486 | Kyōto Station Karasumaguchi | ● |
| 536 | Ōsaka Station JR Expressway Bus Terminal | ● |
| 545 | Universal Studios Japan | ● |
| Facilities | ||
| Bus name & No. | ||
| Distance in kilometers (km) | Bus stop / Operation dates note | |
| 0 | Universal Studios Japan | ○ |
| 9 | Ōsaka Station JR Expressway Bus Terminal | ○ |
| 59 | Kyōto Station Karasumaguchi | ○ |
| Taga SA | (break) | |
| Ogurogawa PA | (change) | |
| Matsuyo PA | (break) | |
| 464 | Nagano Station (Metropolitan Nagano) | ● |
| 492 | Chikumagawa Sakaki | ● |
| 505 | Ueda Station (Chengkou) | ● |
| 517 | Tobu Yunomaru | ● |
| 537 | Sakudaira Station (Polygonaceae mouth) | ● |
| 545 | Komoro Station | ● |
| Facilities | ||
※There is Nagano Station bus stop in front of the front entrance of Hotel Metropolitan Nagano.
[fare table from February 1]
| February, 2021 (from descent, Osaka) | ||||||
|---|---|---|---|---|---|---|
| SUN | MON | TUE | WED | THU | FRI | SAT |
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,700 yen - 4,900 yen | 3,600 yen - 4,200 yen | |
| 7 | 8 | 9 | 10 | 11 | 12 | 13 |
| 3,600 yen - 4,200 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,600 yen - 4,100 yen | 3,700 yen - 4,900 yen | 3,600 yen - 4,200 yen |
| 14 | 15 | 16 | 17 | 18 | 19 | 20 |
| 3,600 yen - 4,200 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,700 yen - 4,900 yen | 3,600 yen - 4,200 yen |
| 21 | 22 | 23 | 24 | 25 | 26 | 27 |
| 3,600 yen - 4,200 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,100 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,700 yen - 4,900 yen | 3,600 yen - 4,200 yen |
| 28 | ||||||
| 3,600 yen - 4,200 yen |
| February, 2021 (from up, Nagano) | ||||||
|---|---|---|---|---|---|---|
| SUN | MON | TUE | WED | THU | FRI | SAT |
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 4,000 yen - 5,500 yen | 3,800 yen - 4,800 yen | |
| 7 | 8 | 9 | 10 | 11 | 12 | 13 |
| 3,800 yen - 4,800 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 4,000 yen - 5,500 yen | 3,800 yen - 4,800 yen | 4,000 yen - 5,500 yen | 3,800 yen - 4,800 yen |
| 14 | 15 | 16 | 17 | 18 | 19 | 20 |
| 3,800 yen - 4,800 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 4,000 yen - 5,500 yen | 3,800 yen - 4,800 yen |
| 21 | 22 | 23 | 24 | 25 | 26 | 27 |
| 3,800 yen - 4,800 yen | 3,800 yen - 4,800 yen | 3,800 yen - 4,800 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 4,000 yen - 5,500 yen | 3,800 yen - 4,800 yen |
| 28 | ||||||
| 3,800 yen - 4,800 yen |
※"Advantageous percent" varies in Fares by date of purchase. The Fares mentioned above becomes low.
※"Advantageous percent" is limited in the number of seats.
※Online Discount (2%)
※Half price for children (rounded up to the nearest JPY 10)
[fare table from March 1]
| March, 2021 (from descent, Osaka) | ||||||
|---|---|---|---|---|---|---|
| SUN | MON | TUE | WED | THU | FRI | SAT |
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,600 yen - 4,300 yen | 3,600 yen - 4,200 yen | |
| 7 | 8 | 9 | 10 | 11 | 12 | 13 |
| 3,600 yen - 4,200 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,600 yen - 4,300 yen | 3,600 yen - 4,200 yen |
| 14 | 15 | 16 | 17 | 18 | 19 | 20 |
| 3,600 yen - 4,200 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,600 yen - 4,300 yen | 3,600 yen - 4,200 yen |
| 21 | 22 | 23 | 24 | 25 | 26 | 27 |
| 3,600 yen - 4,200 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,600 yen - 4,300 yen | 3,600 yen - 4,200 yen |
| 28 | 29 | 30 | 31 | |||
| 3,600 yen - 4,200 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen |
| March, 2021 (from up, Nagano) | ||||||
|---|---|---|---|---|---|---|
| SUN | MON | TUE | WED | THU | FRI | SAT |
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 4,000 yen - 5,500 yen | 3,800 yen - 4,800 yen | |
| 7 | 8 | 9 | 10 | 11 | 12 | 13 |
| 3,800 yen - 4,800 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 4,000 yen - 5,500 yen | 3,800 yen - 4,800 yen |
| 14 | 15 | 16 | 17 | 18 | 19 | 20 |
| 3,800 yen - 4,800 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 4,000 yen - 5,500 yen | 3,800 yen - 4,800 yen |
| 21 | 22 | 23 | 24 | 25 | 26 | 27 |
| 3,800 yen - 4,800 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 4,000 yen - 5,500 yen | 3,800 yen - 4,800 yen |
| 28 | 29 | 30 | 31 | |||
| 3,800 yen - 4,800 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen | 3,500 yen - 4,000 yen |
※"Advantageous percent" varies in Fares by date of purchase. The Fares mentioned above becomes low.
※"Advantageous percent" is limited in the number of seats.
※Online Discount (2%)
※Half price for children (rounded up to the nearest JPY 10)
Ticket Information
All seats are reserved. Tickets etc. are to be purchased before boarding.
Passengers are requested to show their tickets on boarding. If you lose or forget your ticket, you are requested to repurchase it.
Click here for details of repurchasing.
Ticket Sales
Tickets go on sale at 10 am one month and one day before the boarding date.
How to purchase a ticket
●Expressway Bus Net
・ vacant seat inquiry, Reservation, the settlement (the credit card settlement) are possible. You can select a seat if you make an online payment by credit card.
After ・ Reservation, we can have you receive ticket at convenience store (Lawson, Seven-Eleven, Ministop).
Ticket issued by Family Mart from 6:00 on January 28, 2021 becomes electronic ticket.
We have you display electronic ticket from email to arrive after the payment completion at store, or customer that payment in Family Mart was chosen, please display electronic ticket from quic response cord listed in receipt issued at store.
※Electronic ticket cannot refund at motor carrier window.
We accept over refund reception desk WEB or telephone (0570-046-046) which WELLNET runs.
Refund costs desk work fee 500 yen (tax-excluded) other than refund fee separately ※We include suspension refund
You can use ・ Suica Internet settlement.
※When you select to receive a ticket at a convenience store, and Suica Internet Payment, select "Convenience Store Payment, etc." after reservation.
●The ticket section of JR Bus
・ JR Bus Kanto Tokyo Station, Komoro Branch
※Tokyo Station Office accepts credit cards.
・ West Japan JR Bus Kyoto Station Osaka Station
●JR East's View Plaza
・byu plaza Nagano, byu plaza Ueda, byu plaza Nakagome
※A handling fee in addition to the fare is required.
●Convenience Stores
In Lawson, Ministop, you can purchase reduced fare tickets such as Hayauri other than normal ticket without prior Reservation directly.
●University Co-Op
・Shinshu University Co-Op
●Telephone Reservation
| JR Bus Kanto | 0570-048905 (10:00-18:00) |
| West JR Bus | 0570-00-2424 (10:00-19:00) |
※In the case of receipt, please claim to be "Convenience Store payment" at convenience store (Lawson, Ministop).
Ticket issued by Family Mart from 6:00 on January 28, 2021 becomes electronic ticket.
Electronic ticket with becoming in the case of Telephone Reservation in Family Mart as cannot pay, please be careful.
Time Limit to Receive Ticket
| Reservation Date | Up to 3 days before the boarding date | Until the day before ride Sun | Up to the boarding date |
|---|---|---|---|
| Time Limit | Within 3 days including reservation date | Up to previous day (23:00) | Payment (purchase) only. ※Reservation only is not possible. |
| hikitorijikoku | It is inner for window = business hours until Convenience Store = 23:00 until Expressway Bus net = 25:00 | ||
Contact
| JR Bus Kanto, Expressway Bus Information Center | 0570-048905 (when 10:00-20:00 is still only inquiry of lost article after 18:00, it becomes.) |
| JR Bus Kanto, Komoro Office | 0267-22-0588 (10:00-17:00) |
| West JR Bus | 0570-00-2424 (only on 9:00-17:45 weekdays) |
[arrival service]
Nagano Station: Hotel Metropolitan Nagano ..., TEL 026-291-7000
●Breakfast discount (from JPY 1,700 to JPY 900)
●Please refer to hotel use plan <in detail on day.＞
Ueda Station: Ueda Railway Corporation Ueda Station ..., TEL 0268-22-3612
●If you purchase an "Ichinichi Marumaru Free Kippu (One Day Free Pass, JPY 1,180) " at Ueda Station, you will get one hot spring ticket for a public onsen bath in Bessho-Onsen.
●If you purchase a "Karuizawa, Bessho-Onsen Free Kippu (Free Pass, JPY 1,850) " at Ueda Station, you will get one hot spring ticket for a public onsen bath in Bessho-Onsen. You will also get a JPY 100 discount for Soba or Udon noodle menus at Oginoya Karuizawa Station Shop if you hand a ticket.
Ueda Station, Komoro Station: Shinano Railway Ueda Station, Komoro Station ..., TEL 0268-22-1400
●If you hand a "Karuizawa, Bessho-Onsen Free Kippu (Free Pass, JPY 1,850) " to Oginoya Karuizawa Station Shop, you will get a JPY 100 discount for Soba or Udon noodle menus. At Uedadentetsu, Ueda Station, you will get one hot spring ticket for a public onsen bath in Bessho-Onsen.
Sakudaira Station: Sakudaira plaza 21 ..., TEL 0267-65-8811
●There are bathing, breakfast Discount.
Bus & Rental Car Discount
Nagano Station: Nagano Office <Yoshimitsu Teraguchi the first floor of the left side> ..., TEL 026-227-8500
Business hours from 8:00 to 20:00
Ueda Station: Ueda Office <the Chengkou right side> ..., TEL 0268-24-1717
Business hours from 8:00 to 20:00 (from April to November) 8:00 ~19 time (from December to March)
Sakudaira Station: Leave Sakudaira Office <station (Polygonaceae mouth); and right Komi Line underpass> ..., TEL 0267-65-7100
Business hours from 8:00 to 20:00 (from April to November) from 8:00 to 19:00 (from December to March)
※When you drop off the bus, get a discount ticket from the driver and hand it to each facility.
Ticket Refund, Reservation Change
Refund handling fees are shown in the table below.
| Ticket type | Refund request date | Refund handling fee |
|---|---|---|
| One way | Up to 2 days before the boarding date | 100 yen |
| Advantageous percent | Until 12 days before ride Sun | |
| One way | From the previous day of boarding date Up to the departure time | 20% of the ticket's face amount Rounded up to the nearest JPY 10 |
| Advantageous percent | From 11 days before the boarding date Up to the departure time |
・Contact JR Bus Ticket Counter for refund. Some types of tickets may not be refunded.
・"Web tickets (paid by a credit card)" via. the Expressway Bus Net can be refunded up to ten minutes before the departure by taking necessary steps on PC or mobile phone. After that, directly contact a ticket counter for any refunds.
・Tickets purchased through convenience stores can be refunded over the phone. (This refunding service is performed by WELLNET.)
Refund request over the phone 0570-046-046
Desk work fee 500 yen (tax-excluded) is necessary for the use of this service other than refund fee separately. Postage charges for sending tickets shall be borne by the customer.
Reservation Change
| Ticket type | Ticket counter | Website |
|---|---|---|
| One way | Once | Three times |
| Advantageous percent | X | X |
・Reservation can be changed without handling fee only once if it is requested before use and within the valid time (if you come to the bus ticket counter before departure of the bus.) Please note any tickets after departure cannot be refunded. For the second change, please buy a new ticket after refund. At that time, refund handling fee is required.
・Tickets paid by a credit card via. the Expressway Bus Net can be changed up to ten minutes before departure by taking necessary steps on PC or mobile phone. (No handling fee is required for changes up to 3 times.)
※Discount tickets such as "Hayauri" "profit percent" do not do the handling of change. For any changes, they have to be refunded and repurchased.
・haidekka 4-Row Seats (Seishun dream Shinshu)
※Vehicle type may vary depending on the operator.
○Free Wi-Fi and electrical outlet are available.
